The Three Components of Triage
Intake - As the first step in the Triage: Brand Effectiveness Evaluation™, we gather
qualitative information around your brand promise. This helps us determine
whether your brand promise is clearly articulated, distinctive, believable,
and compelling for all of your key stakeholders.
Work-up - We work through a detailed series of
questions centered on the eight key areas of brand effectiveness.
Diagnosis and recommended treatment - We use the
information gathered to measure the current state of your brand. We will
determine your organization's position on our Brand Performance Measurement
Radar™, which provides a clear view of the specific areas of opportunity
for improvement. We then provide a treatment plan tailored to your specific
branding challenges in order to help you move your organization toward
improved brand effectiveness.
Triage Deliverables
An assessment of where your organization falls on
the Brand Performance Measurement Radar™
A summary of the key factors that contribute to this
position
Recommendations for how to move your organization
toward improved brand effectiveness
Maximize
the Return on Your Branding Investment (ROBI)
For almost a decade, BrandActive has been partnering with leading corporations
within many industries to achieve superior execution of their brand identity
across all asset categories (signage, wayfinding, uniforms, documents
and forms, vehicles, etc.). As North America's only brand implementation
specialists, we've redefined how to implement brand change and achieve
sustainable brand power. Our corporate client list includes Caterpillar,
Alcan, JP Morgan, TD Waterhouse, Cingular, and State Farm. Our health
care clients include Ochsner Health System, Renown Health (formerly Washoe
Health Systems), Mount Sinai Hospital in Toronto, Canada, and Trillium
Health Centre. Our goal in working with our clients is always the same
- to ensure that they maximize their ROBI.
Why BrandActive?
Our work has given
us unique insight into dozens of organizations and how they approach branding.
We have often observed confusion and the lack of a rigorous process to
evaluate how to build brand effectiveness. We have seen organizations
that possess brands with considerable equity abandon the goal of building
brand effectiveness because they believed that it was beyond their reach.
In other instances, we witnessed investments being made in brands that
had inherent flaws and were in need of a major overhaul.
Our experience in the health care industry leads us to conclude that
there is a particular need for a methodical approach to determine the
true current state for health care brands in today's challenging environment.
The Triage: Brand Effectiveness Evaluation™ is BrandActive's response to this need.
We would like to acknowledge the contribution of other branding
industry leaders who played a part in validating and refining this tool
by reviewing the content related to their specific areas of specialization.
These include Y&R Brands Ltd., Edelman and Industry Brand Agency Inc.