| |
Overview
Case Studies

Alcan
Allegiance Health
Allstream
Baptist Health
Caterpillar
CIBC
Purolator
Telus
Toronto Hydro
Vale Inco
Verizon Wireless

Download Case Study |
TELUS: Overnight Brand Transition |
 |
Situation
Acquisition
Brand:
TELUS acquired BC Tel.
Impact: Canada's second largest telecommunications company was created.
Timing: BrandActive was engaged to take the project from initiation to launch in 4 months.
|
 |
Services
Brand Change and Touchpoint Improvement
- Scoped, planned, managed and executed launch to maximize market impact
- Post-launch transition management for all brand applications including 2,135 vehicles
and 22,000 phone booths.
|
Solution
Create the Impression of an Overnight Transition
Smarter: "The impact BrandActive was able to create in only four months was remarkable. This allowed us to terminate a
brand advertising campaign ahead of schedule, resulting in significant cost savings." Drew McArthur, Vice President
Corporate Affairs and Compliance Officer, TELUS.
Faster: Senior management received accolades for the seeming "overnight" transition of BC Tel to the TELUS brand.
Better: Our signage team developed new standards for phone booths that significantly increased the visibility of the brand.
Overall TELUS brand awareness increased from 6% to 81% within six weeks of launch (source: TELUS tracking study).
|
 |
|
 |
|
 |
Control
BrandActive oversaw the transition of 22,000
phone booths, with those in more competitively
strategic locations being converted first. |
|
Impact
Strategically selecting high visibility assets gave
the illusion of a complete transition though only
20% of assets had been transitioned. |
|
Improvement
New standards for high-visibility assets like fleet
and phone booths increased the visual impact of
the brand name by 12%. |
|
|