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Overview
Case Studies

Alcan
Allegiance Health
Allstream
Baptist Health
Caterpillar
CIBC
Purolator
Telus
Toronto Hydro
Vale Inco
Verizon Wireless

Download Case Study |
Toronto Hydro: Creating a Utility Powerhouse |
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Situation
Merger
Brand:
Six utility companies were amalgamated to form Toronto Hydro.
Impact: North America's second largest municipal distribution utility was created.
Timing: BrandActive was engaged to take Toronto Hydro from approval of the new brand to the public launch in only 4 weeks.
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Services
Brand Change and Touchpoint Improvement
- Scoped, planned, managed and executed launch and roll-out across all branded assets
- Developed a new billing statement.
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Solution
Accelerated Integration
Smarter: Our vehicle application technical expertise led to rigorous standards that ensured consistent paint color for the entire fleet, Toronto Hydro’s most visible asset.
Faster: “BrandActive was instrumental in getting a plan in place while working under extreme time constraints. The employee
and public unveiling came off with a precision that exceeded the executive team’s expectations.” Vice President, Operations, Toronto Hydro.
Better: It wasn't enough to be fast - safety, quality and employee support were essential. BrandActive brought together
suppliers, user groups and union representatives to deliver top quality in a compressed timeframe.
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Leveraging a Highly-Visible
Brand Touchpoint
BrandActive helped Toronto Hydro turn their
fleet vehicles into a brand communications tool.
We also managed the tender process, which
involved eight paint shops, to ensure quality,
consistency and launch objectives were
achieved. |
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Improved Billing Statement
BrandActive simplified Toronto Hydro’s billing
statement, its primary communication with
customers. |
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Employee Engagement
Our plan had all field workers wearing a new,
safer hard hat on day one of launch. |
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